For the candidates who are facing various problems in the JEE Main 2021 application process, fee payment, uploading of documents, downloading process etc. the board has provided various JEE Main helpline numbers on the website of NTA. Candidates can go through the all the details of helpline contacts by visiting ‘Contact Us’ option provided in JEE Main section at the NTA website.
In this article below we have also provided all the helpline contacts for the candidates facing various issues to get their problems rectified by communicating with the officials.
JEE Main 2021 Helpline Numbers for General Queries
Candidates, who are facing various problems during the application process, downloading the admit card or have general queries can contact the officials through below provided telephone numbers and email id:
Contact NTA officials:
Candidates can also contact the National Testing Agency (NTA) assigned to conduct the JEE Main 2021 Exam through the address and phone number provided below:
Address:
Block C-20 1A/8, Sector- 62
IITK Outreach Centre, GautamBuddh Nagar,
Noida-201309, Uttar Pradesh (India)
Telephone Enquiry:
0120-6895200
JEE Main 2021 Helpline for Transaction Related Queries
In case candidates are facing problems related to transactions, he/she can get the problem rectified by contacting through the below provided email ids and contact numbers:
If Paying using SBI Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | merchant@sbi.co.in | 02275560266/ 02227560267 |
| 3 | Customer Care | customercare@sbi.co.in | – |
| 4 | Through SMS | UNHAPPY (add text) | 8008202020 |
2. If Paying using Syndicate Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | pgsupport@billdesk.com | 01202400850/1 9971262371 |
| 2 | Complaint Management Services | ro.noida@syndicatebank.co.in | 01202400850/1 |
| 3 | Customer Care | ro.noida@syndicatebank.co.in | 9971262371 |
| 4 | Through SMS | ro.noida@syndicatebank.co.in | 01202400850/1 |
3. If Paying using HDFC Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Shri Vikram Singh | vikram.singh4@hdfcbank.com | 9799810080 |
| 2 | Shri Ripon Bhattacharjee | ripon.bhattacharjee@hdfcbank.com | 9625031697 |
| 3 | Shri Amit Singh | amit.singh@hdfcbank.com | 9718341770 |
4. If Paying using ICICI Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Aiysha Khatun | support.nta@ingenico.com | 01204728426 |
| 2 | Karan Sinha | karan.sinha@icicibank.com | 8826107923 |
| 3 | Jai Sethi | Jai.sethi@icicibank.com | 9013799596 |
5. If Paying using PAYTM:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Education Payment Support | education.support@paytm.com | 0120-4789521 |
| 2 | Manasvi Haseeja | education.support@paytm.com | 0120-4789522 |
| 3 | Ambreen Fatma | education.support@paytm.com | — |
Also Check:
JEE Main 2021 Eligibility Criteria
The Application process of JEE Main 2021 has been started from 16th December 2020. Candidates will be able to download their admit cards from 2nd week of February 2021. The entrance test of JEE Main 2021 February session will be conducted on 23rd, 24th, 25th & 26th February 2021. The JEE Main 2021 Admit Card will be provided to the students on the website.
In case any candidate faces problem in downloading the admit card or has any other problem or query, he/she can contact the official authorities through the helpline numbers and email id provided in this article.
Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 am to 5:30 pm.
Students qualifying this national level entrance test will successfully get admission in B.Tech, B.E, B.Plan and B,Arch programmes in various prestigious engineering colleges like NIT, IIT and CFTI.
If you have any query related to JEE Main 2021 Helpline Numbers, you can ask your query in the comments section given below.
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